Service Level refers to the definition, monitoring, and management of Service Level Agreements (SLAs) and Service Level Objectives (SLOs) for IT services. UnityOne.AI tracks service health, uptime, and performance metrics to ensure contractual obligations are met and to trigger alerts for SLA breaches.
UnityOne.AI is the Enterprise AI Platform comprising of DCIM, AIOps, HCMP, FinOps, and GreenOps (Sustainability) platforms in a unified control plane for autonomous IT operation. By integrating these advanced capabilities, it empowers organizations to optimize IT operations, enhance decision-making, and drive continuous improvement, with comprehensive features for discovery, observability, analytics, service management, and security.
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