ITSM (Information Technology Service Management) involves the structured approach to managing IT services to meet business needs. UnityOne.AI’s ITSM integrates intelligent automation, ticketing, change management, and service request workflows to improve IT service quality, accelerate incident resolution, and enhance overall operational efficiency.
UnityOne.AI is the Enterprise AI Platform comprising of DCIM, AIOps, HCMP, FinOps, Gen AI and GreenOps (Sustainability) platforms in a unified control plane for autonomous IT operation. By integrating these advanced capabilities, it empowers organizations to optimize IT operations, enhance decision-making, and drive continuous improvement, with comprehensive features for discovery, observability, analytics, service management, and security.
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